Shipping Policy

At salocin, we strive to process and ship your orders as efficiently as possible. We aim to be transparent about our shipping procedures so you know exactly what to expect.

1. Order Processing Times

All orders are typically processed within 1-5 business days after your order is placed.
You will receive a confirmation email once your order has been processed and is ready for shipment.

2. Domestic Shipping Options

Shipping costs will be calculated at checkout based on your order total and selected shipping method. And should arrive in 1-2 weeks after sending out the order

3. International Shipping Options

We are happy to offer international shipping to many countries worldwide.

Important Notes for International Orders:

Shipping costs for international orders will be calculated at checkout.
Please be aware that international shipments may be subject to customs duties, taxes, and fees levied by the destination country. These charges are not included in your order total or shipping costs and are the sole responsibility of the customer. We recommend checking with your local customs office for more information regarding these potential charges.
Worldwide shipping will also take longer to arrive due to the shipping route

4. Local Delivery/Pickup Options

not available currently

5. Order Tracking Details

Once your order has shipped, you will receive a shipment confirmation email that includes your tracking number(s). You can use this number to track the progress of your package directly on the carrier's website.

If you have any issues tracking your order or believe your package is lost, please contact us immediately.

6. Returns, Changes, and Cancellations

All sales are final, as stated in our Return & Refund Policy except in cases of an error on our behalf.
For information on refunds, order edits, or exchanges, please refer to our dedicated Return and Refund Policy.
In the event of a lost or damaged order, please contact us promptly so we can assist you.

7. Potential Service Interruptions

While we strive to meet all delivery estimates, please understand that unforeseen circumstances can sometimes cause delays. These may include, but are not limited to, severe weather conditions, customs delays, carrier issues, or high seasonal volumes. We appreciate your patience in such situations. Any significant delays will be communicated on our website or directly to affected customers

8. Preorder Products

If an item is stated as up for preorder please allow up to 8 weeks to reviece following product. 2-4 weeks production and the rest for international shipping. We will try to update our customers as needed for these type of drops.

If you have any questions regarding your order or our shipping policy, please do not hesitate to contact us at salocin@salocin.com.